For the modern enterprise, improving, and maintaining the customer/employee experience is critical. We create voicebots capable of capturing complex, real-life conversation. And with no need for extensive training data, they deliver value from day one.
Both Intelligent Smart Assistant (ISA) and Voice Powered Automation (VPA) offer the ability to be available 24/7, both offer natural language engagement so you can make the most of real conversational AI. Both come with amazing features that make them truly flexible and versatile. This is not the future, with sovran, this technology is available now.
The first is our call centre revolutionizing Customised Conversational Artificial Intelligence virtual assistant.
The second is our Interactive Smart Attendant, or ISA, designed to enhance customer engagement and employee communication
A voicebot can work across multiple channels, chat, messenger, email and voice to name a few. This is a smart digital assistant that can answer simple questions by following set protocols through the complex AI language that learns rapidly. So whether you want to simply manage diaries or book restaurant tables or you prefer to replace your first line contact centre routine tasks, we have a solution that can be moulded to your exact needs.